VMware Product End Of Support Countdown

vmware-eol-calendarThis page shows a countdown to the day where VMware products reach their End of Support (EOS) phase. It's very important to keep an eye on support because products that are "EOS" do no longer receive security updates or bugfixes from VMware. Always keep your environment up to date and supported.

Products, where EOS has been reached in the last 90 days stay visible on this page, older products are removed for reasons of clarity. Mouseover any product to see further information about General Availability and Support Dates. Add a reminder to your calendar with the .ics format by clicking the EOS counter. Any feature requests for this page are appreciated.

Workspace ONE UEM Console 9.5
Workspace ONE UEM Console 9.5
General Availability: 2018-07-02
End of General Support: 2020-01-02
EOS reached
User Environment Manager 9.3
User Environment Manager 9.3
General Availability: 2018-01-04
End of General Support: 2020-01-04
End of Technical Guidance: 2021-01-04
EOS reached
vSphere Integrated Containers 1.5
vSphere Integrated Containers 1.5
General Availability: 2019-01-17
End of General Support: 2020-01-17
EOS reached
Pulse IoT Center 1.x
Pulse IoT Center 1.x
General Availability: 2018-01-17
End of General Support: 2020-01-18
EOS reached
Pulse IoT Center 1.x
Pulse IoT Center 1.x
General Availability: 2018-01-18
End of General Support: 2020-01-18
EOS reached
VMware Enterprise PKS 1.4
VMware Enterprise PKS 1.4
General Availability: 2019-04-25
End of General Support: 2020-01-31
EOS reached
NSX for vSphere 6.3
NSX for vSphere 6.3
General Availability: 2017-02-02
End of General Support: 2020-02-02
End of Technical Guidance: 2021-02-02
EOS reached
Workspace ONE UEM Console 9.6
Workspace ONE UEM Console 9.6
General Availability: 2018-08-13
End of General Support: 2020-02-13
EOS reached
AppDefense Plugin 2.1 for Platinum Edition
AppDefense Plugin 2.1 for Platinum Edition
General Availability: 2019-02-19
End of General Support: 2020-02-19
EOS reached
Essentials PKS 1.14
Essentials PKS 1.14
General Availability: 2019-12-18
End of General Support: 2020-02-20
EOS reached
NSX-T Data Center 2.3
NSX-T Data Center 2.3
General Availability: 2018-09-18
End of General Support: 2020-02-28
EOS reached
vCloud Director for Service Providers 9.1
vCloud Director for Service Providers 9.1
General Availability: 2018-03-08
End of General Support: 2020-03-08
EOS reached
Site Recovery Manager 6.0 and 6.1
Site Recovery Manager 6.0 and 6.1
General Availability: 2015-03-12
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
vSphere Data Protection 6.1
vSphere Data Protection 6.1
General Availability: 2015-09-10
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
vSAN 6.0, 6.1 and 6.2
vSAN 6.0, 6.1 and 6.2
General Availability: 2015-03-12
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
vCenter Update Manager 6.0
vCenter Update Manager 6.0
General Availability: 2015-03-12
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
vSphere Data Protection 6.0
vSphere Data Protection 6.0
General Availability: 2015-03-12
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
vSphere Replication 6.0
vSphere Replication 6.0
General Availability: 2015-03-12
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
vSphere Replication 6.1
vSphere Replication 6.1
General Availability: 2015-09-10
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
vCenter Server 6.0
vCenter Server 6.0
General Availability: 2015-03-12
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
ESXi 6.0
ESXi 6.0
General Availability: 2015-03-12
End of General Support: 2020-03-12
End of Technical Guidance: 2022-03-12
EOS reached
SDDC Manager 3.7
SDDC Manager 3.7
General Availability: 2019-03-19
End of General Support: 2020-03-19
EOS reached
Essentials PKS 1.13.4
Essentials PKS 1.13.4
General Availability: 2019-04-02
End of General Support: 2020-04-01

Today - 2020-04-01

Workspace ONE UEM Console 9.7
Workspace ONE UEM Console 9.7
General Availability: 2018-10-03
End of General Support: 2020-04-03
EOS in 2 days
vRealize Log Insight 4.7
vRealize Log Insight 4.7
General Availability: 2018-09-20
End of General Support: 2020-04-11
EOS in 10 days
vRealize Operations Manager 6.6.1
vRealize Operations Manager 6.6.1
General Availability: 2017-08-08
End of General Support: 2020-04-30
EOS in 29 days
vRealize Operations Manager 6.7
vRealize Operations Manager 6.7
General Availability: 2018-04-12
End of General Support: 2020-04-30
EOS in 29 days
Essentials PKS 1.15
Essentials PKS 1.15
General Availability: 2020-01-27
End of General Support: 2020-04-30
EOS in 29 days
Identity Manager 3.3
Identity Manager 3.3
General Availability: 2018-09-18
End of General Support: 2020-05-02
EOS in 31 days
Workspace ONE UEM Console 1810
Workspace ONE UEM Console 1810
General Availability: 2018-11-02
End of General Support: 2020-05-02
EOS in 31 days
vCloud Availability for Cloud-to-Cloud DR 1.x
vCloud Availability for Cloud-to-Cloud DR 1.x
General Availability: 2018-05-17
End of General Support: 2020-05-17
End of Availability: 2019-03-28
EOS in 46 days
AppDefense Plugin 2.2 for Platinum Edition
AppDefense Plugin 2.2 for Platinum Edition
General Availability: 2019-05-21
End of General Support: 2020-05-21
EOS in 50 days
User Environment Manager 9.4
User Environment Manager 9.4
General Availability: 2018-05-29
End of General Support: 2020-05-29
End of Technical Guidance: 2021-05-29
EOS in 58 days
App Volumes 2.14
App Volumes 2.14
General Availability: 2018-05-29
End of General Support: 2020-05-29
End of Technical Guidance: 2021-05-29
EOS in 58 days
VMware Enterprise PKS 1.5
VMware Enterprise PKS 1.5
General Availability: 2019-08-20
End of General Support: 2020-05-30
EOS in 59 days
SD-WAN by VeloCloud 2.4 and 2.5
SD-WAN by VeloCloud 2.4 and 2.5
General Availability: 2018-02-22
End of General Support: 2020-05-31
End of Technical Guidance: 2020-08-31
EOS in 60 days
Workspace ONE UEM Console 1811
Workspace ONE UEM Console 1811
General Availability: 2018-12-17
End of General Support: 2020-06-17
EOS in 77 days
vCenter Application Discovery Manager 7.1
vCenter Application Discovery Manager 7.1
General Availability: 2015-08-13
End of General Support: 2020-06-30
End of Availability: 2013-06-01
EOS in 90 days
Integrated OpenStack 5.0
Integrated OpenStack 5.0
General Availability: 2018-07-03
End of General Support: 2020-07-03
EOS in 93 days
Integrated OpenStack 5.1
Integrated OpenStack 5.1
General Availability: 2018-11-13
End of General Support: 2020-07-03
EOS in 93 days
SDDC Manager 3.8
SDDC Manager 3.8
General Availability: 2019-07-18
End of General Support: 2020-07-18
EOS in 108 days
VMware Enterprise PKS 1.6
VMware Enterprise PKS 1.6
General Availability: 2019-11-14
End of General Support: 2020-08-30
EOS in 151 days
User Environment Manager 9.5
User Environment Manager 9.5
General Availability: 2018-09-06
End of General Support: 2020-09-06
End of Technical Guidance: 2021-09-06
EOS in 158 days
NSX-T Data Center 2.4
NSX-T Data Center 2.4
General Availability: 2019-02-28
End of General Support: 2020-09-07
End of Technical Guidance: 2021-09-07
EOS in 159 days
Workspace ONE UEM Console 1902
Workspace ONE UEM Console 1902
General Availability: 2019-03-14
End of General Support: 2020-09-14
EOS in 166 days
vCloud Usage Meter 4.1
vCloud Usage Meter 4.1
General Availability: 2019-09-19
End of General Support: 2020-09-19
EOS in 171 days
vRealize Suite Lifecycle Manager 2.1
vRealize Suite Lifecycle Manager 2.1
General Availability: 2019-04-11
End of General Support: 2020-09-20
EOS in 172 days
vRealize Suite Lifecycle Manager 2.0
vRealize Suite Lifecycle Manager 2.0
General Availability: 2018-09-20
End of General Support: 2020-09-20
EOS in 172 days
vRealize Log Insight 4.8
vRealize Log Insight 4.8
General Availability: 2019-04-11
End of General Support: 2020-10-03
EOS in 185 days
vCloud Director for Service Providers 9.5
vCloud Director for Service Providers 9.5
General Availability: 2018-10-04
End of General Support: 2020-10-04
EOS in 186 days
AppDefense Plugin 2.3 for Platinum Edition
AppDefense Plugin 2.3 for Platinum Edition
General Availability: 2019-10-17
End of General Support: 2020-10-17
EOS in 199 days
Cloud Provider Pod 1.0
Cloud Provider Pod 1.0
General Availability: 2018-10-18
End of General Support: 2020-10-18
EOS in 200 days
Cloud Provider Pod 1.5
Cloud Provider Pod 1.5
General Availability: 2019-07-18
End of General Support: 2020-10-18
EOS in 200 days
Workspace ONE UEM Console 1903
Workspace ONE UEM Console 1903
General Availability: 2019-04-22
End of General Support: 2020-10-22
EOS in 204 days
SDDC Manager 3.9
SDDC Manager 3.9
General Availability: 2019-10-24
End of General Support: 2020-10-24
EOS in 206 days
Workspace ONE UEM Console 1904 (SaaS Only)
Workspace ONE UEM Console 1904 (SaaS Only)
General Availability: 2019-04-24
End of General Support: 2020-10-24
EOS in 206 days
VMware Tanzu Kubernetes Grid 1.16
VMware Tanzu Kubernetes Grid 1.16
General Availability: 2020-01-27
End of General Support: 2020-10-31
EOS in 213 days
Essentials PKS 1.16
Essentials PKS 1.16
General Availability: 2019-10-30
End of General Support: 2020-10-31
EOS in 213 days
SDDC Manager 2.3
SDDC Manager 2.3
General Availability: 2018-01-11
End of General Support: 2020-11-15
EOS in 228 days
Identity Manager 19.03
Identity Manager 19.03
General Availability: 2019-04-16
End of General Support: 2020-11-16
EOS in 229 days
Workspace ONE UEM Console 1905 (SaaS Only)
Workspace ONE UEM Console 1905 (SaaS Only)
General Availability: 2019-05-30
End of General Support: 2020-11-30
EOS in 243 days
App Volumes 2.15
App Volumes 2.15
General Availability: 2018-12-13
End of General Support: 2020-12-13
End of Technical Guidance: 2021-12-13
EOS in 256 days
User Environment Manager 9.6
User Environment Manager 9.6
General Availability: 2018-12-13
End of General Support: 2020-12-13
End of Technical Guidance: 2021-12-13
EOS in 256 days
vRealize Suite Lifecycle Manager 1.3
vRealize Suite Lifecycle Manager 1.3
General Availability: 2018-07-10
End of General Support: 2020-12-17
EOS in 260 days
vRealize Orchestrator 7.4, 7.5
vRealize Orchestrator 7.4, 7.5
General Availability: 2018-09-19
End of General Support: 2020-12-17
EOS in 260 days
vRealize Business for Cloud 7.5
vRealize Business for Cloud 7.5
General Availability: 2018-09-20
End of General Support: 2020-12-17
EOS in 260 days
vRealize Automation 7.4, 7.5
vRealize Automation 7.4, 7.5
General Availability: 2018-09-20
End of General Support: 2020-12-17
EOS in 260 days
Workstation 15 Pro and Workstation 15 Player
Workstation 15 Pro and Workstation 15 Player
General Availability: 2018-09-24
End of General Support: 2020-12-19
EOS in 262 days
Fusion 11
Fusion 11
General Availability: 2018-09-24
End of General Support: 2020-12-19
EOS in 262 days
vRealize Network Insight 4.2
vRealize Network Insight 4.2
General Availability: 2019-07-18
End of General Support: 2020-12-20
EOS in 263 days
vRealize Network Insight 4.1
vRealize Network Insight 4.1
General Availability: 2019-04-11
End of General Support: 2020-12-20
EOS in 263 days
vRealize Network Insight 4.0
vRealize Network Insight 4.0
General Availability: 2018-12-20
End of General Support: 2020-12-20
EOS in 263 days
Smart Assurance 9.5
Smart Assurance 9.5
General Availability: 2017-09-29
End of General Support: 2020-12-20
EOS in 263 days
Smart Experience 3.1
Smart Experience 3.1
General Availability: 2017-04-24
End of General Support: 2020-12-31
EOS in 274 days
Smart Assurance 9.6
Smart Assurance 9.6
General Availability: 2019-01-21
End of General Support: 2021-01-21
EOS in 295 days
vRealize Configuration Manager 5.8.3
vRealize Configuration Manager 5.8.3
General Availability: 2016-12-01
End of General Support: 2021-01-31
EOS in 305 days
vRealize Configuration Manager 5.8
vRealize Configuration Manager 5.8
General Availability: 2015-06-09
End of General Support: 2021-01-31
EOS in 305 days
vRealize Configuration Manager 5.8.x
vRealize Configuration Manager 5.8.x
General Availability: 2018-01-18
End of General Support: 2021-02-01
EOS in 306 days
Workspace ONE UEM Console 1907
Workspace ONE UEM Console 1907
General Availability: 2019-08-02
End of General Support: 2021-02-02
EOS in 307 days
Workspace ONE UEM Console 1908 (SaaS Only)
Workspace ONE UEM Console 1908 (SaaS Only)
General Availability: 2019-08-20
End of General Support: 2021-02-20
EOS in 325 days
vRealize Orchestrator Plugin 1.5 for Horizon
vRealize Orchestrator Plugin 1.5 for Horizon
General Availability: 2019-03-05
End of General Support: 2021-03-05
End of Technical Guidance: 2022-03-05
EOS in 338 days
App Volumes 2.16
App Volumes 2.16
General Availability: 2019-03-14
End of General Support: 2021-03-14
End of Technical Guidance: 2022-03-14
EOS in 347 days
User Environment Manager 9.7
User Environment Manager 9.7
General Availability: 2019-03-14
End of General Support: 2021-03-14
End of Technical Guidance: 2022-03-14
EOS in 347 days
Horizon 7.x
Horizon 7.x
General Availability: 2016-03-22
End of General Support: 2021-03-22
End of Technical Guidance: 2023-03-22
EOS in 355 days
vCloud Director for Service Providers 9.7
vCloud Director for Service Providers 9.7
General Availability: 2019-03-28
End of General Support: 2021-03-28
EOS in 361 days
vCloud Usage Meter 3.6.1
vCloud Usage Meter 3.6.1
General Availability: 2017-12-14
End of General Support: 2021-03-31
EOS in 364 days
vCloud Availability 3.0
vCloud Availability 3.0
General Availability: 2019-04-11
End of General Support: 2021-04-11
EOS in 375 days
Identity Manager 3.3.1
Identity Manager 3.3.1
General Availability: 2019-10-17
End of General Support: 2021-04-17
EOS in 381 days
Horizon DaaS On Prem Platform 8.0
Horizon DaaS On Prem Platform 8.0
General Availability: 2018-04-19
End of General Support: 2021-04-19
End of Technical Guidance: 2022-04-19
EOS in 383 days
Workspace ONE UEM Console 1909
Workspace ONE UEM Console 1909
General Availability: 2019-10-21
End of General Support: 2021-04-21
EOS in 385 days
Workspace ONE UEM Console 1910 (SaaS Only)
Workspace ONE UEM Console 1910 (SaaS Only)
General Availability: 2019-10-30
End of General Support: 2021-04-30
EOS in 394 days
vRealize Operations for Horizon 6.6
vRealize Operations for Horizon 6.6
General Availability: 2018-09-20
End of General Support: 2021-04-30
End of Technical Guidance: 2022-03-20
EOS in 394 days
vRealize Operations Manager 7.5
vRealize Operations Manager 7.5
General Availability: 2019-04-11
End of General Support: 2021-04-30
EOS in 394 days
vRealize Operations Manager 7.0
vRealize Operations Manager 7.0
General Availability: 2018-09-20
End of General Support: 2021-04-30
EOS in 394 days
Smart Assurance 10.x
Smart Assurance 10.x
General Availability: 2019-04-30
End of General Support: 2021-04-30
EOS in 394 days
SD-WAN by VeloCloud 3.0 and 3.1
SD-WAN by VeloCloud 3.0 and 3.1
General Availability: 2017-08-28
End of General Support: 2021-05-15
End of Technical Guidance: 2021-08-15
EOS in 409 days
Workspace ONE UEM Console 1912 (SaaS Only)
Workspace ONE UEM Console 1912 (SaaS Only)
General Availability: 2019-12-10
End of General Support: 2021-06-10
EOS in 435 days
App Volumes 2.17
App Volumes 2.17
General Availability: 2019-07-02
End of General Support: 2021-07-02
End of Technical Guidance: 2022-07-02
EOS in 457 days
User Environment Manager 9.8
User Environment Manager 9.8
General Availability: 2019-07-02
End of General Support: 2021-07-02
End of Technical Guidance: 2022-07-02
EOS in 457 days
Workspace ONE Access 20.01
Workspace ONE Access 20.01
General Availability: 2020-01-30
End of General Support: 2021-07-30
EOS in 485 days
Workspace ONE UEM Console 2001
Workspace ONE UEM Console 2001
General Availability: 2020-02-26
End of General Support: 2021-08-26
EOS in 512 days
Integrated OpenStack 6.0
Integrated OpenStack 6.0
General Availability: 2019-09-03
End of General Support: 2021-09-03
EOS in 520 days
Pulse IoT Center 2.x
Pulse IoT Center 2.x
General Availability: 2019-09-05
End of General Support: 2021-09-05
EOS in 522 days
ThinApp 5.x
ThinApp 5.x
General Availability: 2013-10-28
End of General Support: 2021-09-11
End of Technical Guidance: 2021-09-11
EOS in 528 days
Dynamic Environment Manager 9.9
Dynamic Environment Manager 9.9
General Availability: 2019-09-17
End of General Support: 2021-09-17
End of Technical Guidance: 2022-09-17
EOS in 534 days
App Volumes 2.18
App Volumes 2.18
General Availability: 2019-09-17
End of General Support: 2021-09-17
End of Technical Guidance: 2022-09-17
EOS in 534 days
vRealize Network Insight 5.1
vRealize Network Insight 5.1
General Availability: 2020-01-14
End of General Support: 2021-09-19
EOS in 536 days
vCloud Director for Service Providers 10.0
vCloud Director for Service Providers 10.0
General Availability: 2019-09-19
End of General Support: 2021-09-19
EOS in 536 days
vRealize Network Insight 5.0
vRealize Network Insight 5.0
General Availability: 2019-09-19
End of General Support: 2021-09-19
EOS in 536 days
NSX-T Data Center 2.5
NSX-T Data Center 2.5
General Availability: 2019-09-19
End of General Support: 2021-09-19
End of Technical Guidance: 2022-09-19
EOS in 536 days
NSX-T Data Center 2 Major Release Series
NSX-T Data Center 2 Major Release Series
General Availability: 2017-09-07
End of General Support: 2021-09-19
End of Technical Guidance: 2022-09-19
EOS in 536 days
vRealize Automation 8.0
vRealize Automation 8.0
General Availability: 2019-10-17
End of General Support: 2021-10-17
EOS in 564 days
vRealize Automation 8.0.1
vRealize Automation 8.0.1
General Availability: 2019-12-19
End of General Support: 2021-10-17
EOS in 564 days
vRealize Log Insight 8.0
vRealize Log Insight 8.0
General Availability: 2019-10-17
End of General Support: 2021-10-17
EOS in 564 days
vRealize Operations Manager 8.0.1
vRealize Operations Manager 8.0.1
General Availability: 2019-12-19
End of General Support: 2021-10-17
EOS in 564 days
vRealize Orchestrator 8.0
vRealize Orchestrator 8.0
General Availability: 2019-10-17
End of General Support: 2021-10-17
EOS in 564 days
vRealize Operations Manager 8.0
vRealize Operations Manager 8.0
General Availability: 2019-10-17
End of General Support: 2021-10-17
EOS in 564 days
vRealize Operations for Horizon 6.7
vRealize Operations for Horizon 6.7
General Availability: 2019-10-17
End of General Support: 2021-10-17
End of Technical Guidance: 2022-10-17
EOS in 564 days
vCloud Availability 3.5
vCloud Availability 3.5
General Availability: 2019-11-14
End of General Support: 2021-11-14
EOS in 592 days
vSphere Replication 6.5
vSphere Replication 6.5
General Availability: 2016-11-15
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
vSAN 6.5, 6.6 and 6.7
vSAN 6.5, 6.6 and 6.7
General Availability: 2016-11-15
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
ESXi 6.7
ESXi 6.7
General Availability: 2018-04-17
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
ESXi 6.5
ESXi 6.5
General Availability: 2016-11-15
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
vCenter Server 6.5 and 6.7
vCenter Server 6.5 and 6.7
General Availability: 2016-11-15
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
Site Recovery Manager 6.5
Site Recovery Manager 6.5
General Availability: 2016-11-15
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
vSphere Replication 8.1
vSphere Replication 8.1
General Availability: 2018-04-17
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
Site Recovery Manager 8.1
Site Recovery Manager 8.1
General Availability: 2018-04-17
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
Site Recovery Manager 8.2
Site Recovery Manager 8.2
General Availability: 2019-05-09
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
vSphere Replication 8.2
vSphere Replication 8.2
General Availability: 2019-05-09
End of General Support: 2021-11-15
End of Technical Guidance: 2023-11-15
EOS in 593 days
SD-WAN by VeloCloud 3.2, 3.3, and 3.4
SD-WAN by VeloCloud 3.2, 3.3, and 3.4
General Availability: 2018-04-09
End of General Support: 2021-12-15
End of Technical Guidance: 2022-03-15
EOS in 623 days
App Volumes 4.0
App Volumes 4.0
General Availability: 2020-01-14
End of General Support: 2022-01-14
End of Technical Guidance: 2023-01-14
EOS in 653 days
NSX for vSphere 6.4
NSX for vSphere 6.4
General Availability: 2018-01-16
End of General Support: 2022-01-16
End of Technical Guidance: 2023-01-16
EOS in 655 days
vRealize Automation 7.6
vRealize Automation 7.6
General Availability: 2019-04-11
End of General Support: 2022-04-11
EOS in 740 days
vRealize Business for Cloud 7.6
vRealize Business for Cloud 7.6
General Availability: 2019-04-11
End of General Support: 2022-04-11
EOS in 740 days
vRealize Orchestrator 7.6
vRealize Orchestrator 7.6
General Availability: 2019-04-11
End of General Support: 2022-04-11
EOS in 740 days
VMware Tools 11.0.x
VMware Tools 11.0.x
General Availability: 2019-09-19
End of General Support: 2024-09-19
End of Technical Guidance: 2026-09-19
EOS in 1632 days
VMware Tools 11.1.x
VMware Tools 11.1.x
General Availability: 2020-04-14
End of General Support: 2025-04-14
End of Technical Guidance: 2027-04-14
EOS in 1839 days

Source: VMware Lifecycle Product Matrix (March 2020)

When a product has reached its end of support (EOS) life, VMware does not offer new hardware support, server/client/guest OS updates, new security patches or bug fixes. During the Technical Guidance Phase, support is available primarily through the self-help portal. Customers can open a support request online to receive support and workarounds for low-severity issues on supported configurations. More information about VMwares Lifecycle Support Phases are available here.